{"id":15361,"date":"2021-04-11T03:58:11","date_gmt":"2021-04-11T03:58:11","guid":{"rendered":"https:\/\/pbt.kedah.gov.my\/?page_id=15361"},"modified":"2026-02-25T15:13:04","modified_gmt":"2026-02-25T07:13:04","slug":"prestasi-piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/pbt.kedah.gov.my\/index.php\/prestasi-piagam-pelanggan\/","title":{"rendered":"Prestasi Piagam Pelanggan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15361\" class=\"elementor elementor-15361\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a378ac2 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"a378ac2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-167b7cd\" data-id=\"167b7cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-150f89b elementor-section-content-top elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"150f89b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;,&quot;animation_mobile&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1044835 elementor-invisible\" data-id=\"1044835\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;animation&quot;:&quot;fadeInDown&quot;,&quot;animation_mobile&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-548f5ca elementor-widget elementor-widget-shortcode\" data-id=\"548f5ca\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"mega-menu-wrap-max_mega_menu_1\" class=\"mega-menu-wrap\"><div class=\"mega-menu-toggle\"><div class=\"mega-toggle-blocks-left\"><\/div><div class=\"mega-toggle-blocks-center\"><\/div><div class=\"mega-toggle-blocks-right\"><div class='mega-toggle-block mega-menu-toggle-animated-block mega-toggle-block-0' id='mega-toggle-block-0'><button aria-label=\"Toggle Menu\" class=\"mega-toggle-animated mega-toggle-animated-slider\" type=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-controls=\"mega-menu-max_mega_menu_1\">\n                  <span class=\"mega-toggle-animated-box\">\n                    <span class=\"mega-toggle-animated-inner\"><\/span>\n                  <\/span>\n                <\/button><\/div><\/div><\/div><ul id=\"mega-menu-max_mega_menu_1\" class=\"mega-menu max-mega-menu mega-menu-horizontal mega-no-js\" data-event=\"hover_intent\" data-effect=\"fade_up\" data-effect-speed=\"200\" data-effect-mobile=\"disabled\" data-effect-speed-mobile=\"0\" data-mobile-force-width=\"false\" data-second-click=\"go\" data-document-click=\"collapse\" data-vertical-behaviour=\"standard\" data-breakpoint=\"768\" data-unbind=\"true\" data-mobile-state=\"collapse_all\" data-mobile-direction=\"vertical\" data-hover-intent-timeout=\"300\" data-hover-intent-interval=\"100\"><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-2169\" id=\"mega-menu-item-2169\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/majlis-bandaraya-alor-setar\/\">LAMAN UTAMA MBAS<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2170\" id=\"mega-menu-item-2170\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2170\">PROFIL<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2170'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2178\" id=\"mega-menu-item-2178\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/perutusan-dbas-mbas\/\">Perutusan Datuk Bandar<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2171\" id=\"mega-menu-item-2171\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/latar-belakang-mbas\/\">Latar Belakang<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-120289\" id=\"mega-menu-item-120289\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/senarai-datuk-bandar-alor-setar\/\">Senarai Datuk Bandar<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2172\" id=\"mega-menu-item-2172\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/visi-dan-misi-mbas\/\">Visi, Misi & Motto<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2173\" id=\"mega-menu-item-2173\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/objektif-mbas\/\">Objektif<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2174\" id=\"mega-menu-item-2174\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/fungsi-mbas\/\">Fungsi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2175\" id=\"mega-menu-item-2175\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/logo-mbas\/\">Logo<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-24089\" id=\"mega-menu-item-24089\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/bunga-rasmi\/\">Bunga Rasmi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-24096\" id=\"mega-menu-item-24096\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/bendera-rasmi-2\/\">Bendera Rasmi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-24111\" id=\"mega-menu-item-24111\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/lagu-bandaraya\/\">Lagu Bandaraya<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2176\" id=\"mega-menu-item-2176\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/piagam-pelanggan-mbas\/\">Piagam Pelanggan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-15439\" id=\"mega-menu-item-15439\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/prestasi-piagam-pelanggan\/\">Prestasi Piagam Pelanggan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-24725\" id=\"mega-menu-item-24725\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/kualiti\/\">Kualiti<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2177\" id=\"mega-menu-item-2177\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2177\">PENGURUSAN<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2177'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2179\" id=\"mega-menu-item-2179\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/profil-datuk-bandar\/\">Profil Datuk Bandar<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2180\" id=\"mega-menu-item-2180\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/profil-ahli-majlis-mbas\/\">Profil Ahli Majlis<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31651\" id=\"mega-menu-item-31651\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pegawai-utama\/\">Pegawai Utama<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-6263\" id=\"mega-menu-item-6263\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/profil-setiausaha-cio-mbas\/\">Ketua Pegawai Maklumat (CIO)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-30869\" id=\"mega-menu-item-30869\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pegawai-keselamatan-ict-mbas-ictso\/\">Pegawai Keselamatan ICT MBAS (ICTSO)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2182\" id=\"mega-menu-item-2182\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/direktori-staf-mbas\/\">Direktori Staf<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2181\" id=\"mega-menu-item-2181\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/carta-organisasi-mbas\/\">Carta Organisasi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2183\" id=\"mega-menu-item-2183\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/senarai-jabatan-mbas\/\">Jabatan & Bahagian<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2195\" id=\"mega-menu-item-2195\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2195\">SUMBER<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2195'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2196\" id=\"mega-menu-item-2196\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/perundangan-mbas\/\">Perundangan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-50478\" id=\"mega-menu-item-50478\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/cakna-undang-undang-mbas\/\">Cakna Undang-Undang<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-48673\" id=\"mega-menu-item-48673\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/garis-panduan-mbas\/\">Garis Panduan - MBAS<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2197\" id=\"mega-menu-item-2197\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pekeliling-panduan-mbas\/\">Pekeliling & Panduan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2198\" id=\"mega-menu-item-2198\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/penerbitan-mbas\/\">Penerbitan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-33120\" id=\"mega-menu-item-33120\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/sumber-dbp\/\">Sumber DBP<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31652\" id=\"mega-menu-item-31652\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31652\">Statistik<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31652'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2199\" id=\"mega-menu-item-2199\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/e-statistik-perkhidmatan-mbas\/\">Statistik E-Perkhidmatan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31653\" id=\"mega-menu-item-31653\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/kpi\/\">KPI<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31654\" id=\"mega-menu-item-31654\"><a class=\"mega-menu-link\" href=\"#\">Laporan Tahunan MBAS<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2201\" id=\"mega-menu-item-2201\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/muat-turun-borang-mbas\/\">Muat Turun Borang<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31655\" id=\"mega-menu-item-31655\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31655\">Keselamatan ICT<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31655'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31656\" id=\"mega-menu-item-31656\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/hebahan-kesedaran-keselamatan-ict\/\">Hebahan Kesedaran Keselamatan ICT<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31657\" id=\"mega-menu-item-31657\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/dasar-keselamatan-ict\/\">Keselamatan Siber MBAS<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-99398\" id=\"mega-menu-item-99398\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/dasar-privasi-aplikasi\/\">Dasar Privasi Aplikasi<\/a><\/li>\t<\/ul>\n<\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2200\" id=\"mega-menu-item-2200\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2200\">RAKYAT<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2200'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-2204\" id=\"mega-menu-item-2204\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2204\">Perkhidmatan<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-2204'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2206\" id=\"mega-menu-item-2206\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/cukai-taksiran-mbas\/\">Cukai Taksiran<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-6234\" id=\"mega-menu-item-6234\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/bayaranbilmbas\/\">Pembayaran Bil<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-45187\" id=\"mega-menu-item-45187\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/bayaran-kompaun-mbas\/\">Bayaran Kompaun<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2207\" id=\"mega-menu-item-2207\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/agen-kutipan-mbas\/\">Pengurusan Sisa<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2208\" id=\"mega-menu-item-2208\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/kaunter-kaunter-mbas\/\">Kaunter-kaunter<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2212\" id=\"mega-menu-item-2212\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/tempat-letak-kereta-mbas\/\">Tempat Letak Kereta<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31658\" id=\"mega-menu-item-31658\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31658\">Sukan & Rekreasi<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31658'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31659\" id=\"mega-menu-item-31659\"><a class=\"mega-menu-link\" href=\"#\">Kompleks Kolam Renang MBAS<\/a><\/li>\t\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2209\" id=\"mega-menu-item-2209\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/aduan-awam-mbas\/\">Aduan Awam<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2205\" id=\"mega-menu-item-2205\"><a class=\"mega-menu-link\" href=\"#\">Perkhidmatan Pusat Setempat (OSC)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2210\" id=\"mega-menu-item-2210\"><a class=\"mega-menu-link\" href=\"#\">Tapak Pelupusan Jabi<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-2213\" id=\"mega-menu-item-2213\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2213\">E-Perkhidmatan<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-2213'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2218\" id=\"mega-menu-item-2218\"><a class=\"mega-menu-link\" href=\"https:\/\/isedar.mbas.gov.my\">i-Sedar Aduan Awam<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2217\" id=\"mega-menu-item-2217\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/ikedah-3\/\">iKedah<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31661\" id=\"mega-menu-item-31661\"><a class=\"mega-menu-link\" href=\"#\">OSC3 Plus Online<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31662\" id=\"mega-menu-item-31662\"><a class=\"mega-menu-link\" href=\"#\">PBT Pay<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-2221\" id=\"mega-menu-item-2221\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2221\">Komuniti & Program<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-2221'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31663\" id=\"mega-menu-item-31663\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/program-komuniti-pegawai-kawasan\/\">Program Komuniti & Pegawai Kawasan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31664\" id=\"mega-menu-item-31664\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/program-local-agenda-21-la21\/\">Program Local Agenda 21  (LA21)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-53940\" id=\"mega-menu-item-53940\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/program-pembasmian-kemiskinan-bandar\/\">Program Pembasmian Kemiskinan Bandar<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-6304\" id=\"mega-menu-item-6304\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/undian-mbas\/\">Undian<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-23650\" id=\"mega-menu-item-23650\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/program-mbas\/\">Aktiviti & Program MBAS<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-21445\" id=\"mega-menu-item-21445\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/customer-satisfaction-survey\/\">Customer Satisfaction Survey<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-6293\" id=\"mega-menu-item-6293\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/blog-mbas\">Forum<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31665\" id=\"mega-menu-item-31665\"><a class=\"mega-menu-link\" href=\"#\">Town Hall<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-6292\" id=\"mega-menu-item-6292\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/talian-kecemasan-mbas\/\">Talian Kecemasan<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2202\" id=\"mega-menu-item-2202\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/dataset-negeri-kedah-mbas\/\">Dataset Negeri Kedah<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31666\" id=\"mega-menu-item-31666\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/peluang-kerjaya-mbas\/\">Peluang Kerjaya<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-100372\" id=\"mega-menu-item-100372\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/latihan-industri-mbas\/\">Latihan Industri<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2222\" id=\"mega-menu-item-2222\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2222\">PERNIAGAAN<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2222'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-2223\" id=\"mega-menu-item-2223\"><a class=\"mega-menu-link\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2223\">Permohonan<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-2223'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2224\" id=\"mega-menu-item-2224\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pelesenanmbas\/\">Pelesenan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2225\" id=\"mega-menu-item-2225\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/sewaanmbas\/\">Sewaan<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31667\" id=\"mega-menu-item-31667\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31667\">Sewaan Kemudahan<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31667'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31668\" id=\"mega-menu-item-31668\"><a class=\"mega-menu-link\" href=\"#\">Dewan & Bilik Seminar<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31669\" id=\"mega-menu-item-31669\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pasar-awam-mbas\/\">Pasar Awam<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-62322\" id=\"mega-menu-item-62322\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/ruang-niaga-komersial-mbas\/\">Ruang Niaga (Komersial)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31670\" id=\"mega-menu-item-31670\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/ruang-niaga-mbas\/\">Ruang Niaga (Bukan Komersial)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31671\" id=\"mega-menu-item-31671\"><a class=\"mega-menu-link\" href=\"#\">Ruang Pejabat<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31672\" id=\"mega-menu-item-31672\"><a class=\"mega-menu-link\" href=\"#\">Tapak Pameran & Promosi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31673\" id=\"mega-menu-item-31673\"><a class=\"mega-menu-link\" href=\"#\">LED TV Skrin UTC<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31674\" id=\"mega-menu-item-31674\"><a class=\"mega-menu-link\" href=\"#\">Kemudahan Peralatan<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31675\" id=\"mega-menu-item-31675\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31675\">Jualan<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31675'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31676\" id=\"mega-menu-item-31676\"><a class=\"mega-menu-link\" href=\"#\">Jualan Pokok Bunga<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31677\" id=\"mega-menu-item-31677\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31677\">Peluang Perbekalan - Perniagaan<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31677'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2226\" id=\"mega-menu-item-2226\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/tender-sebutharga-mbas\/\">Tender & Sebutharga<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-23880\" id=\"mega-menu-item-23880\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/arkib-tender-sebutharga\/\">Arkib Tender & Sebutharga<\/a><\/li>\t<\/ul>\n<\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2238\" id=\"mega-menu-item-2238\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2238\">PELANCONGAN<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2238'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2241\" id=\"mega-menu-item-2241\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/mai-singgah-alor-setar-mbas\/\">Mai Singgah Alor Setar<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2260\" id=\"mega-menu-item-2260\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2260\">MEDIA@MBAS<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2260'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2261\" id=\"mega-menu-item-2261\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pengumuman-mbas\/\">Pengumuman<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2262\" id=\"mega-menu-item-2262\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/arkib-pengumuman-mbas\/\">Arkib Pengumuman<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2263\" id=\"mega-menu-item-2263\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/berita\/\">Berita<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31680\" id=\"mega-menu-item-31680\"><a class=\"mega-menu-link\" href=\"#\">Media Akhbar<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31681\" id=\"mega-menu-item-31681\"><a class=\"mega-menu-link\" href=\"#\">Kalendar Tahunan Program MBAS<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-31682\" id=\"mega-menu-item-31682\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-31682\">Galeri Multimedia<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-31682'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31684\" id=\"mega-menu-item-31684\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/galeri-foto-mbas\/\">Foto<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31685\" id=\"mega-menu-item-31685\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/audio\/\">Audio<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31686\" id=\"mega-menu-item-31686\"><a class=\"mega-menu-link\" href=\"#\">Video<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31687\" id=\"mega-menu-item-31687\"><a class=\"mega-menu-link\" href=\"#\">Infografik<\/a><\/li>\t<\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-31683\" id=\"mega-menu-item-31683\"><a class=\"mega-menu-link\" href=\"#\">Kenyataan Media<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-2265\" id=\"mega-menu-item-2265\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/soalan-lazim-mbas\/\">SOALAN LAZIM<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-2266\" id=\"mega-menu-item-2266\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/hubungi-kami-mbas\/\">HUBUNGI KAMI<\/a><\/li><\/ul><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cdf0ca elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"7cdf0ca\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1370d48\" data-id=\"1370d48\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1223c6f elementor-widget elementor-widget-heading\" data-id=\"1223c6f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LAPORAN KEPATUHAN PENCAPAIAN PIAGAM PELANGGAN\/OBJEKTIF KUALITI MAJLIS BANDARAYA ALOR SETAR<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3245d21 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3245d21\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e3619e\" data-id=\"2e3619e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fed431c elementor-widget elementor-widget-toggle\" data-id=\"fed431c\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2671\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2671\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PRESTASI PIAGAM PELANGGAN 2025<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2671\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2671\"><ul><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2026\/02\/LAPORAN-PIAGAM-PELANGGAN-JANUARI-HINGGA-APRIL-2025.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN BULAN JANUARI &#8211; APRIL 2025<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2026\/02\/LAPORAN-PIAGAM-PELANGGAN-MEI-HINGGA-OGOS-2025.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN BULAN MEI &#8211; OGOS 2025<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2026\/02\/LAPORAN-PIAGAM-PELANGGAN-SEPT-HINGGA-DIS-2025.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN BULAN SEPTEMBER &#8211; DISEMBER 2025<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2672\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2672\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PRESTASI PIAGAM PELANGGAN 2024<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2672\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2672\"><ul><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2024\/11\/PIAGAM-2024-Jan-Ogos-2024.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAM JANUARI 2024 &#8211; OGOS 2024<\/a><\/li><li><a href=\"#\">LAPORAN PRESTASI PIAGAM PELANGGAN SEPTEMBER 2024 &#8211; DISEMBER 2024<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2673\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2673\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PRESTASI PIAGAM PELANGGAN 2023<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2673\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2673\"><ul><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2024\/01\/LAPORAN-PIAGAM-PELANGGAN-DISEMBER-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN DISEMBER 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/12\/LAPORAN-PIAGAM-PELANGGAN-NOVEMBER-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN NOVEMBER 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/11\/LAPORAN-PIAGAM-PELANGGAN-OKTOBER-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN OKTOBER 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/10\/LAPORAN-PIAGAM-PELANGGAN-SEPTEMBER-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN SEPTEMBER 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/09\/LAPORAN-PIAGAM-PELANGGAN-OGOS-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN OGOS 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/09\/DATA-PIAGAM-PELANGGAN-BULAN-JULAI-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN JULAI 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/07\/LAPORAN-PIAGAM-PELANGGAN-JUN-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN JUN 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/06\/LAPORAN-PIAGAM-PELANGGAN-MEI-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN MEI 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/05\/Laporan-Piagam-Pelanggan-April-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN APRIL 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/04\/DATA-PIAGAM-PELANGGAN-BULAN-MAC-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN MAC 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/03\/LAPORAN-PIAGAM-PELANGGAN-FEBRUARI-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN FEBRUARI 2023<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/02\/LAPORAN-PIAGAM-PELANGGAN-JANUARI-2023.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN JANUARI 2023<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2674\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2674\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PRESTASI PIAGAM PELANGGAN 2022<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2674\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2674\"><ul><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/01\/DATA-PIAGAM-PELANGGAN-DIS-2022.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN DISEMBER 2022<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2022\/12\/DATA-PIAGAM-PELANGGAN-NOV-2022.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN NOVEMBER 2022<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2022\/11\/DATA-PIAGAM-PELANGGAN-2022-OKTOBER.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN OKTOBER 2022<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2022\/10\/DATA-PIAGAM-PELANGGAN-2022-SEPTEMBER-2.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN SEPTEMBER 2022<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2022\/09\/DATA-PIAGAM-PELANGGAN-2022-OGOS.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN OGOS 2022<\/a><\/li><li><a href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2022\/09\/DATA-PIAGAM-PELANGGAN-2022-JULAI.pdf\">LAPORAN PRESTASI PIAGAM PELANGGAN JULAI 2022<\/a><\/li><\/ul><p style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #ff0000; text-decoration: underline;\">JUN 2022<\/span><\/strong><\/span><iframe src=\"https:\/\/drive.google.com\/file\/d\/1SLdksRFVKebzmT3_VZK1egDIb_P7ANh1\/preview\" width=\"640\" height=\"600\"><\/iframe><\/p><p style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #ff0000; text-decoration: underline;\">MEI 2022<\/span><\/strong><\/span><iframe src=\"https:\/\/drive.google.com\/file\/d\/178cBpxEgq3xDUfCqNGdY9PDQEGJZEzR1\/preview\" width=\"640\" height=\"600\"><\/iframe><\/p><p style=\"text-align: center;\"><strong><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000; text-decoration: underline;\">APRIL 2022<\/span><\/span><\/strong><iframe src=\"https:\/\/drive.google.com\/file\/d\/1rV-tub6uytMP5lo42BIe_5isNtN7G5S4\/preview\" width=\"640\" height=\"600\"><\/iframe><strong><br \/><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000; text-decoration: underline;\">MAC 2022<\/span><\/span><\/strong><br \/><iframe src=\"https:\/\/drive.google.com\/file\/d\/1tlZ1tBCZ2b3PO_n_6pcs21a09SAYwLHa\/preview\" width=\"640\" height=\"600\"><\/iframe><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000;\"><strong>FEBRUARI 2022<\/strong><\/span><\/span><iframe src=\"https:\/\/drive.google.com\/file\/d\/1sbaBUy9aDXaE8M4oB4b7lukifqX-4WQr\/preview\" width=\"640\" height=\"600\"><\/iframe><\/p><p style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #ff0000; text-decoration: underline;\">JANUARI 2022<\/span><\/strong><\/span><iframe src=\"https:\/\/drive.google.com\/file\/d\/11BykgDgbLRfZmLVBiyJNRLpwsSXGafYz\/preview\" width=\"640\" height=\"600\"><\/iframe><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2675\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2675\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PRESTASI PIAGAM PELANGGAN 2021<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2675\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2675\"><iframe src=\"https:\/\/drive.google.com\/file\/d\/1l9ft47S2X1ayKj94ywIQgvvqF5KIlPjB\/preview\" width=\"640\" height=\"600\"><\/iframe>\n\n<iframe src=\"https:\/\/drive.google.com\/file\/d\/1ZaFFVz9XJvoX209gbCpCz662jw5lzrZm\/preview\" width=\"640\" height=\"600\"><\/iframe><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90d19de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90d19de\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5628fa3\" data-id=\"5628fa3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a02a88c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a02a88c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/majlis-bandaraya-alor-setar\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-home\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e8cf043 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e8cf043\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8521279\" data-id=\"8521279\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7ea2f5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c7ea2f5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">IKUTI KAMI DI 'FACEBOOK'<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-841cbf8 elementor-widget elementor-widget-html\" data-id=\"841cbf8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"fb-root\"><\/div>\r\n<script async defer crossorigin=\"anonymous\" src=\"https:\/\/connect.facebook.net\/en_GB\/sdk.js#xfbml=1&version=v11.0\" nonce=\"2MY1f0mv\"><\/script><div class=\"fb-page\" data-href=\"https:\/\/www.facebook.com\/PBTMBAS\/\" data-tabs=\"\" data-width=\"500\" data-height=\"200\" data-small-header=\"false\" data-adapt-container-width=\"true\" data-hide-cover=\"false\" data-show-facepile=\"true\"><blockquote cite=\"https:\/\/www.facebook.com\/PBTMBAS\/\" class=\"fb-xfbml-parse-ignore\"><a href=\"https:\/\/www.facebook.com\/PBTMBAS\/\">Majlis Bandaraya Alor Setar-MBAS<\/a><\/blockquote><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5cc20a3\" data-id=\"5cc20a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>LAPORAN KEPATUHAN PENCAPAIAN PIAGAM PELANGGAN\/OBJEKTIF KUALITI MAJLIS BANDARAYA ALOR SETAR PRESTASI PIAGAM PELANGGAN 2025 LAPORAN PRESTASI PIAGAM PELANGGAN BULAN JANUARI&#8230;<\/p>\n","protected":false},"author":8,"featured_media":24063,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15361","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/pages\/15361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/comments?post=15361"}],"version-history":[{"count":163,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/pages\/15361\/revisions"}],"predecessor-version":[{"id":123769,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/pages\/15361\/revisions\/123769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/media\/24063"}],"wp:attachment":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/media?parent=15361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}