{"id":117170,"date":"2025-11-25T23:29:15","date_gmt":"2025-11-25T15:29:15","guid":{"rendered":"https:\/\/pbt.kedah.gov.my\/?p=117170"},"modified":"2026-02-08T16:12:20","modified_gmt":"2026-02-08T08:12:20","slug":"mpkk-memperkenalkan-ksc","status":"publish","type":"post","link":"https:\/\/pbt.kedah.gov.my\/index.php\/2025\/11\/25\/mpkk-memperkenalkan-ksc\/","title":{"rendered":"KULIM SMART CARE &#8211; SISTEM ADUAN PINTAR BAHARU MPKK"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"117170\" class=\"elementor elementor-117170\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2f91c2 elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-section-items-top elementor-section-height-default\" data-id=\"e2f91c2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fe663f\" data-id=\"6fe663f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-28fcff4 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"28fcff4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a2d3cfc\" data-id=\"a2d3cfc\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eebd56 elementor-widget elementor-widget-shortcode\" data-id=\"3eebd56\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"mega-menu-wrap-max_mega_menu_12\" class=\"mega-menu-wrap\"><div class=\"mega-menu-toggle\"><div class=\"mega-toggle-blocks-left\"><\/div><div class=\"mega-toggle-blocks-center\"><\/div><div class=\"mega-toggle-blocks-right\"><div class='mega-toggle-block mega-menu-toggle-animated-block mega-toggle-block-0' id='mega-toggle-block-0'><button aria-label=\"Toggle Menu\" class=\"mega-toggle-animated mega-toggle-animated-slider\" type=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-controls=\"mega-menu-max_mega_menu_12\">\n                  <span class=\"mega-toggle-animated-box\">\n                    <span class=\"mega-toggle-animated-inner\"><\/span>\n                  <\/span>\n                <\/button><\/div><\/div><\/div><ul id=\"mega-menu-max_mega_menu_12\" class=\"mega-menu max-mega-menu mega-menu-horizontal mega-no-js\" data-event=\"hover_intent\" data-effect=\"fade_up\" data-effect-speed=\"200\" data-effect-mobile=\"disabled\" data-effect-speed-mobile=\"0\" data-mobile-force-width=\"false\" data-second-click=\"go\" data-document-click=\"collapse\" data-vertical-behaviour=\"standard\" data-breakpoint=\"768\" data-unbind=\"true\" data-mobile-state=\"collapse_all\" data-mobile-direction=\"vertical\" data-hover-intent-timeout=\"300\" data-hover-intent-interval=\"100\"><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-2367\" id=\"mega-menu-item-2367\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/majlis-perbandaran-kulim\/\">LAMAN UTAMA MPK<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2368\" id=\"mega-menu-item-2368\"><a class=\"mega-menu-link\" href=\"#profil\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2368\">PROFIL<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2368'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2369\" id=\"mega-menu-item-2369\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/latar-belakang-mpk\/\">Latar Belakang<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2370\" id=\"mega-menu-item-2370\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/visi-dan-misi-mpk\/\">Visi & Misi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2371\" id=\"mega-menu-item-2371\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/objektif-mpk\/\">Objektif<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2372\" id=\"mega-menu-item-2372\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/fungsi-mpk\/\">Fungsi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2373\" id=\"mega-menu-item-2373\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/logo-mpk\/\">Logo<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2375\" id=\"mega-menu-item-2375\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2375\">PENGURUSAN<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2375'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2376\" id=\"mega-menu-item-2376\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/perutusan-ydp-mpkk\">Perutusan YDP<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2377\" id=\"mega-menu-item-2377\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/profil-ydp-mpkk\/\">Profil YDP<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2378\" id=\"mega-menu-item-2378\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/profil-ahli-majlis-mpk\/\">Profil Ahli Majlis<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-6477\" id=\"mega-menu-item-6477\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/profil-setiausaha-cio-mpk\/\">Profil Setiausaha<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-78976\" id=\"mega-menu-item-78976\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/ketua-pegawai-digital\/\">Profile Ketua Pegawai Digital (CDO)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-78977\" id=\"mega-menu-item-78977\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pegawai-keselamatan-ict-mpkk\/\">Profile Pegawai Keselamatan ICT (ICTSO)<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2379\" id=\"mega-menu-item-2379\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/carta-organisasi-mpk\/\">Carta Organisasi<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2380\" id=\"mega-menu-item-2380\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/directori_staff_mpkk\/\">Direktori Staf MPKK<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2381\" id=\"mega-menu-item-2381\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/1-jabatan-mpk\/\">Senarai Jabatan<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2420\" id=\"mega-menu-item-2420\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2420\">PAUTAN PANTAS<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2420'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2419\" id=\"mega-menu-item-2419\"><a class=\"mega-menu-link\" href=\"#tender\">Tender & Sebutharga<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2421\" id=\"mega-menu-item-2421\"><a class=\"mega-menu-link\" href=\"#atastalian\">Aplikasi Atas Talian<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-29195\" id=\"mega-menu-item-29195\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/rakyat-mpk\/\">Perkhidmatan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-45512\" id=\"mega-menu-item-45512\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/category\/jawatan-kosong-mpk\/\">Jawatan Kosong<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2405\" id=\"mega-menu-item-2405\"><a class=\"mega-menu-link\" href=\"#usercentric\">Rakyat<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2423\" id=\"mega-menu-item-2423\"><a class=\"mega-menu-link\" href=\"#usercentric\">Peniaga<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-29196\" id=\"mega-menu-item-29196\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/19-pelawat-mpk\/\">Pelawat<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-73302\" id=\"mega-menu-item-73302\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/muat-turun-borang-mpk\/\">Muat Turun Borang<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-86957\" id=\"mega-menu-item-86957\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/piagam-pelanggan-mpk\/\">Piagam Pelanggan MPKK<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-86958\" id=\"mega-menu-item-86958\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/prestasi2-2\/\">Pencapaian Piagam Pelanggan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-113165\" id=\"mega-menu-item-113165\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/statistik-mpk\/\">Statistik Atas Talian<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-89038\" id=\"mega-menu-item-89038\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-89038\">PUSAT MEDIA<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-89038'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2422\" id=\"mega-menu-item-2422\"><a class=\"mega-menu-link\" href=\"#beritapengumuman\">Berita \/ Pengumuman<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-89039\" id=\"mega-menu-item-89039\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/galeri-mpkk\/\">Galeri Foto<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-89094\" id=\"mega-menu-item-89094\"><a class=\"mega-menu-link\" href=\"https:\/\/www.tiktok.com\/@mp_kulim\">Video<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-86759\" id=\"mega-menu-item-86759\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-86759\">Arkib<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n\t<ul class=\"mega-sub-menu\" id='mega-sub-menu-86759'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-86108\" id=\"mega-menu-item-86108\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/category\/mpk\/arkib-berita-mpk\/\">Arkib Berita<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-86109\" id=\"mega-menu-item-86109\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/category\/mpk\/arkib-pengumuman-mpk\/\">Arkib Pengumuman<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-86758\" id=\"mega-menu-item-86758\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/category\/mpk\/arkib-keratan-akhbar-mpk\/\">Arkib Keratan Akhbar<\/a><\/li>\t<\/ul>\n<\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2403\" id=\"mega-menu-item-2403\"><a class=\"mega-menu-link\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2403\">EASE OF DOING BUSINESS<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2403'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-71531\" id=\"mega-menu-item-71531\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/ease-of-doing-business\/\">E10<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-71532\" id=\"mega-menu-item-71532\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2023\/06\/BOOKLET-KULIM-INDUSTRIAL-CORRIDOR.pdf\">KIC Booklet<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-71533\" id=\"mega-menu-item-71533\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/kic-mpkulim\/\">KULIM INDUSTRIAL CORRIDOR<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2429\" id=\"mega-menu-item-2429\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2429\">SUMBER<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2429'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2430\" id=\"mega-menu-item-2430\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/perundangan-perniagaan-mpk\/\">Perundangan Perniagaan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2394\" id=\"mega-menu-item-2394\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/perundangan-mpk\/\">Perundangan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2431\" id=\"mega-menu-item-2431\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/akta-perniagaan-mpk\/\">Akta<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2432\" id=\"mega-menu-item-2432\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/undang-undang-kecil-perniagaan-mpk\/\">Undang-undang Subsidiari<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-2395\" id=\"mega-menu-item-2395\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/pekeliling-panduan-mpk\/\">Pekeliling & Panduan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-116293\" id=\"mega-menu-item-116293\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/3d-flip-book\/dasar-keselamatan-ict-2-0\/\">Dasar Keselamatan  ICT<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-52934\" id=\"mega-menu-item-52934\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/buletin-mpkk\/\">Buletin<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-53031\" id=\"mega-menu-item-53031\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/laporan-tahunan-mpkk\/\">Laporan Tahunan<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-53032\" id=\"mega-menu-item-53032\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/penerbitan-mpkk\/\">Penerbitan<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-2463\" id=\"mega-menu-item-2463\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/soalan-lazim-mpk\/\">SOALAN LAZIM<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-2464\" id=\"mega-menu-item-2464\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-2464\">HUBUNGI KAMI<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-2464'>\n<li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-25240\" id=\"mega-menu-item-25240\"><a class=\"mega-menu-link\" href=\"#alamat\">Alamat<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-2396\" id=\"mega-menu-item-2396\"><a class=\"mega-menu-link\" href=\"https:\/\/pbt.kedah.gov.my\/index.php\/peta-laman\/\">PETA LAMAN<\/a><\/li><\/ul><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4827e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4827e1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fe49d6f\" data-id=\"fe49d6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6341e8f elementor-widget elementor-widget-image\" data-id=\"6341e8f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"780\" height=\"366\" src=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2025\/11\/WhatsApp-Image-2026-02-08-at-3.58.50-PM-1024x480.jpeg\" class=\"attachment-large size-large wp-image-122674\" alt=\"\" srcset=\"https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2025\/11\/WhatsApp-Image-2026-02-08-at-3.58.50-PM-1024x480.jpeg 1024w, https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2025\/11\/WhatsApp-Image-2026-02-08-at-3.58.50-PM-300x141.jpeg 300w, https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2025\/11\/WhatsApp-Image-2026-02-08-at-3.58.50-PM-768x360.jpeg 768w, https:\/\/pbt.kedah.gov.my\/wp-content\/uploads\/2025\/11\/WhatsApp-Image-2026-02-08-at-3.58.50-PM.jpeg 1280w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0cb1389 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0cb1389\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ce9785\" data-id=\"3ce9785\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0527b3c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0527b3c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MEMPERKENALKAN  <br>KULIM SMART CARE (KSC)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6545ce0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6545ce0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04ca1f1\" data-id=\"04ca1f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72dd79c elementor-widget elementor-widget-text-editor\" data-id=\"72dd79c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Sistem e-Aduan MPKK Kini Berwajah Baharu<\/strong><\/p>\n<p>Majlis Perbandaran Kulim (MPKK) kini memperkenalkan Kulim Smart Care (KSC) \u2014 sebuah platform aduan digital yang dinaik taraf sepenuhnya bagi memberikan pengalaman yang lebih mesra pengguna, responsif dan berkesan kepada warga Kulim. Melalui laman rasmi<a href=\"https:\/\/ksc.mpkk.gov.my\"> https:\/\/ksc.mpkk.gov.my<\/a><br>KSC berfungsi sebagai pusat sehenti untuk pengurusan aduan awam secara lebih teratur, telus dan mudah diakses.<\/p>\n<p>Sistem baharu ini dibangunkan bagi menyokong aspirasi Kulim Bandar Pintar, dengan mengintegrasikan teknologi digital untuk mempercepatkan penyampaian perkhidmatan dan meningkatkan tahap kepuasan pelanggan. Melalui antaramuka moden serta fungsi yang dipertingkat, pengguna kini boleh:<\/p>\n<ul>\n<li>Menghantar aduan berkaitan perkhidmatan MPKK secara atas talian<\/li>\n<li>Menjejak status aduan secara masa nyata<\/li>\n<li>Menerima maklum balas dan notifikasi tindakan dengan lebih cepat<\/li>\n<li>Mengakses sejarah dan rekod aduan secara mudah<\/li>\n<\/ul>\n<p>Bagi memudahkan pengguna memahami kaedah penggunaan sistem ini, MPKK turut menyediakan Manual Pengguna Rasmi melalui dua bentuk panduan berikut:<\/p>\n<p><a style=\"font-size: 16px;\" href=\"https:\/\/youtu.be\/_Le87EisPGw?si=0ySU9oVGWwCrVken\" target=\"_blank\" rel=\"noopener\">\u25b6\ufe0fPanduan Video (YouTube)<\/a><\/p><p><a href=\"https:\/\/ksc.mpkk.gov.my\/assets\/frontend\/KSC_MANUAL_PENGGUNA_AWAM.pdf\" style=\"font-size: 16px;\">\ud83d\udcc4Manual Pengguna (PDF)<\/a><\/p>\n<p><span style=\"font-size: 16px; background-color: inherit;\">Kehadiran Kulim Smart Care mengukuhkan keupayaan MPKK dalam mengurus aduan awam secara lebih sistematik, seterusnya membantu mempercepatkan tindakan di peringkat jabatan teknikal dan operasi lapangan. Sistem ini juga meningkatkan ketelusan melalui pemantauan status aduan yang boleh diakses oleh pengguna pada bila-bila masa.<\/span><\/p>\n<p>KSC menandakan komitmen berterusan MPKK dalam mendigitalkan perkhidmatan awam serta menyediakan pengalaman perkhidmatan terbaik kepada masyarakat. MPKK menggalakkan seluruh warga Kulim memanfaatkan kemudahan ini sebagai saluran rasmi untuk menyalurkan aduan, cadangan dan maklum balas demi pembangunan persekitaran yang lebih selesa, bersih dan sejahtera.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MEMPERKENALKAN KULIM SMART CARE (KSC) Sistem e-Aduan MPKK Kini Berwajah Baharu Majlis Perbandaran Kulim (MPKK) kini memperkenalkan Kulim Smart Care&#8230;<\/p>\n","protected":false},"author":38,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51,84],"tags":[461,460,459],"class_list":["post-117170","post","type-post","status-publish","format-standard","hentry","category-mpk","category-pengumuman-mpk","tag-eaduan","tag-ksc","tag-mpkk"],"_links":{"self":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/posts\/117170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/comments?post=117170"}],"version-history":[{"count":15,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/posts\/117170\/revisions"}],"predecessor-version":[{"id":122677,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/posts\/117170\/revisions\/122677"}],"wp:attachment":[{"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/media?parent=117170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/categories?post=117170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pbt.kedah.gov.my\/index.php\/wp-json\/wp\/v2\/tags?post=117170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}